Effective Date: October 1, 2026
Georgia Tree Response collects only the information needed to give you an estimate, schedule tree work and keep in touch about your job. We do not sell your personal information. This Privacy Policy explains what we collect through georgiatreeresponse.com, phone calls, texts and email. It also covers how we use that information and the choices you have.
Most of what we collect comes directly from you when you request a quote or contact our team. This may include:
Payment card numbers are handled by our payment processor. They are not stored on our website.
When you visit our website, some information is collected automatically through cookies and similar tools. This may include:
This data helps us understand which pages are useful and fix problems with the site. It does not tell us who you are unless you choose to contact us.
We use your information to:
If you give us your mobile number, we may text you about your estimate, schedule or invoice. Message frequency depends on your job. Message and data rates may apply. Reply STOP at any time to stop text messages, or HELP for assistance.
We do not make unsolicited telemarketing calls. If you want to limit telemarketing calls from all companies, you can add your number to the FTC’s National Do Not Call Registry.
Our website may use Google Analytics to measure visits and page performance. Google may collect data about your visit under its own policies. You can read how Google uses information from websites that use its services. To stop Google Analytics from collecting your visit data, install the Google Analytics opt-out browser add-on.
You can also block or delete cookies through your browser settings. Some site features, such as forms, may not work correctly if cookies are disabled.
We share information only when it is needed to serve you or required by law. This may include:
Our service providers may use your information only to perform work for us. We do not sell, rent or trade your personal information to marketers.
We keep customer records for as long as needed to complete your job, handle warranty or service questions, and meet tax and legal requirements. Estimate requests that do not become jobs are kept for a shorter period and then deleted. Job site photos may be kept as part of our work records.
We use reasonable safeguards to protect your information. These include secure website connections (SSL), password-protected business systems and limited staff access to customer records. No website or system is completely secure. If a security incident affects your personal information, we will notify you as required by law.
You can contact us at any time to:
Depending on where you live, your state’s law may give you additional privacy rights. We will respond to all reasonable requests within 30 days. We may ask you to confirm your identity before releasing or deleting records.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, email info@georgiatreeresponse.com and we will delete it.
Our website links to helpful outside resources, such as utility safety pages and local government permit offices. Those websites have their own privacy policies. We are not responsible for how they collect or use your information.
We may update this policy when our services, tools or legal requirements change. The effective date at the top of this page shows the latest version. Significant changes will be posted here before they take effect.
If you have a question about your privacy or a request about your data, contact us directly. Georgia residents with unresolved consumer concerns may also reach the Georgia Attorney General’s Consumer Protection Division.
Georgia Tree Response
Professional tree cutting, removal, trimming and emergency services handled safely by experienced local experts since 2010.